Effective Date: 07/26/2024

At IPTV-Canada.ca, we are committed to ensuring your satisfaction with our services. If you are not satisfied with your purchase, you may be eligible for a refund under the terms outlined in this Refund Policy.

1. Refund Eligibility

To be eligible for a refund, the following conditions must be met:

  • The request for a refund must be made within 7 days of the original purchase date.
  • The service must have been purchased directly from IPTV-Canada.ca.
  • The refund request must be submitted through our official refund request process.

2. How to Request a Refund

To request a refund, please follow these steps:

  1. Contact Us: Email us at support@iptv-canada.ca with your order details, including your name, email address, order number, and reason for the refund request.
  2. Review Process: Our support team will review your request and may ask for additional information to process the refund.
  3. Approval and Processing: If your refund request is approved, the refund will be processed, and a credit will be applied to your original method of payment. Refunds may take 5-10 business days to appear on your statement, depending on your bank or payment provider.

3. Conditions for Refunds

  • Full Refunds: Full refunds will be issued if the refund request is made within 7 days of purchase and meets the eligibility criteria.
  • Partial Refunds: In certain cases, partial refunds may be issued at our discretion.
  • Non-Refundable Items: Some items or services may be non-refundable. This will be clearly stated at the time of purchase.

4. Non-Eligibility for Refunds

Refunds will not be granted in the following cases:

  • Requests made after the 7-day refund period.
  • Services purchased from third-party vendors or resellers.
  • Failure to provide requested information for the refund process.
  • Violations of our Terms and Conditions or misuse of our services.

5. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Refund Policy periodically.

6. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at:

IPTV-Canada.ca
Email: support@iptv-canada.ca
Address: Quebec , 129IM , UK6DU9 , Canada

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